The wait staff were, for the most part, friendly.Af for the quality of the construction of the resort, they must have had a bulk deal on veneer stone because it was everywhere and horribly installed. Although the open air feel is nice, the resort begs for an enclosed space because the mosquitos were horrible. The staff was ready to address any concerns immediately. Located on the scenic shores of Deep Bay, every natural wooden bungalow offers a private and romantic ambiance and picture-perfect … We hope that you will allow us the opportunity to have you back with us in the future, providing the true vacation we have often delivered.Kind Regards, Royalton Antigua, Management Team. Only you can tell the rest of this amazing # AllInLuxury ® … Clean everywhere.The rooms are quite luxurious and internet everywhere, even at the beach.The beach is small and you have to install a towel on a chair very early in the morning to get a place. Royalton Antigua Management Team, Marketing at Royalton Antigua Resort & Spa, responded to this review. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Simson, Shamoy and Emerson gave my husband and exceptional service. Dear jammininantigua, Thank you for making Royalton Antigua your chosen vacation destination and taking the time to share this great experience with us. They get virtually no sun and consequently the water is quite cold. Dear M8940FRyvonnek,Thank you for choosing Royalton Antigua for your recent girls trip vacation and taking the time to share your experience with us.We are delighted to learn of your overall enjoyment of the holiday we delivered to you.Your commendations are certainly appreciated and will be shared with everyone deserving of credit, especially Cesar and Fabiola who made your stay memorable.It was truly a pleasure hosting you and we look forward to your return.Kind Regards,Royalton Antigua,Management Team. They descended on the pool and pool bar during the day and at night in the restaurants and bars with little or no regard for other guests with their unacceptable raucous and sometimes rude behaviour, in my opinion the atmosphere in the hotel changed dramatically. Plus, with Royalton Antigua Resort and Spa so close to the airport, you can go from the runway to the pool in just 30 minutes. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On the bright side the buffet restaurant was more than adequate for breakfast, but not so good for lunch and dinner, food often cold unless it is cooked to order. Diamond Club also provided Butler Service at the hotel, which we personally rarely used. The final location in the Caribbean with the best overwater bungalows is the Royalton Antigua. Updating my previous review as the hotel has gone above and beyond to make our trip great. There is entertainment but it is sporadic and it ends just when things are getting fun. Located on the scenic shores of Deep Bay, every natural wooden bungalow offers a private and romantic ambiance and picture-perfect views of the Caribbean Sea – perfect for tranquil evenings spent watching the sunset. Choose between the family-friendly general … The Caribbean restaurant was so so but again, cold food. Aside from that, the dinner was great and Teresiann was a pleasure to work with. We had to get bottled water from the bar as our requests to the concierge for the mini bar to be restocked were ignored. Diamond Club provides you with waiters on the beach who brought you drinks and food - we rarely used this service because we just got our own drinks and food while on the beach but other Diamond Club guests really liked this service. To make things right, he offered to make 3 reservations for us in the restaurants. The staff checked in me to see how I was doing and made sure I was okay. Dear kim b, Thank you for making Royalton Antigua your chosen Anniversary destination and sharing this momentous occasion with us. The time we arrived at the resort till the time we left, everyone from the concierge, guest services, all the staff, entertainment group- Everyone was on top of things. He told us that he would leave the reservation details on our in room message service on our TV. Star rating: 5 stars; Why we love it: The overwater bungalows here have glass floors, so you can see straight to the bottom of the … FACILITIES & THINGS TO DO: The resort has … more. You had to be on the beach by 7.30am to bag a couple of beds . All in all, the resort is very nice. Chairman Overwater Bungalows . Discover genuine guest reviews for Royalton Antigua Resort and Spa – All Inclusive along with the latest prices and … Rewarding guests should be a thank you for repeat use of the Royalton Brand, not something you purchase. Enjoy free WiFi, free valet parking, and an outdoor pool. Very nice hotel. The beach is absolutely beautiful, the water is crystal clear, long shallow beach entry with soft sand as you make your way into the Caribbean sea. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,089 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. Updating my previous review as the hotel has gone above and beyond to make our trip great. 10 year weeding anniversary celebration trip, so we treated ourselves to the Over the Water Bungalow and it was so worth it. I'll start by saying I can see the potential of this resort becoming 5 start eventually, but right now they have some work to do. Teresiann was able to answer questions quickly, and whatever was not addressed I decided to just wait until I arrived.Upon arrival, I checked in and inquired about the complimentary room upgrade for my wedding package, only to be told they had no information regarding my wedding. It … In fact he is the only friendly character in the hotel and in addition perfectly bilingual. Royalton Antigua Resort and Spa – All Inclusive is rated "Good" by our guests. Sandals have an excellent rewards scheme and its FREE.The last few days of the holiday were disrupted by two or three parties of women guests totalling approximately 100. It is refreshing to know that your holiday began brilliantly with a smooth check-in to your comfortable room and continued with flavorful cuisine throughout your stay. Dear Lawrencek220,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.We are appreciative of your comments highlighting our well-kept grounds, scenic location, stunning beach, well-equipped gym and the hospitality of our hosts, especially Jorge who made your stay memorable; he will certainly be commended for a job well done.It is regrettable to learn of the shortfalls experienced during your stay and for such, we extend our sincerest apology; this is certainly not the experience we hoped or you.Your comments were noted and shared with the relevant personnel and our team is currently improving the standard delivered by implementing additional training and other resources throughout the resort as we continually aim to deliver exceptional experiences to all of our guests.Whilst an apology cannot change the outcome of your stay it is our sincerest hope that you will return to us granting the opportunity of providing you with a stay that will most certainly surpass your last and change any negative perceptions you may have of our resort. 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